There are two possible issues:īad stream parameters. Sometimes your stream may go fine to a set of connected platforms while not being delivered to another at all. Stream will not go to some of the connected platforms In this case, you can either contact your network administrator to whitelist Restream servers in their firewall or try to bypass the restriction by using a VPN service. If you can not reach our servers then you should see if you are located in a limited environment - those are normally corporative or public networks. In some cases, it's enough to whitelist your broadcasting software to get it working. If that does not help, check if you have any antivirus/firewall software enabled and if it has any app-specific rules. In the case of EU-Central server rtmp:///live the change will look like rtmp://:80/live, so you basically need to add ':80' before the '/live' part.

If you can reach our servers, but still can not stream, try to modify RTMP URL in your encoder so it will send the stream over to port 80 - for that you will need to switch it from streaming services to manual URL designation mode. If you see something like this, then you can reach our servers: For instance, your SERVERNAME may look like then follow these steps SERVERNAME uses one of our server addresses from the page without 'rtmp://' and '/live' parts. To make sure it's not a user issue you can try to ping Restream servers.

First is a block by network carrier/user firewall Second is your broadcaster misconfiguration. There are two main categories of reasons for not being able to connect to Restream servers. If you can stream to other services just fine, but can not stream to any of Restream servers, please contact our support crew.

If you are connected over wires, have good upload speed but still can't stream reliably, you can try streaming to other services, or select a different Restream server to stream to, which will be closer to your location. Ideally, you want to connect over wires to avoid any interference coming from outside. In such cases, you need to either boost the signal by using WiFi repeaters/mesh networks, or by getting closer to the signal source and disconnecting all other devices from the same network. This situation normally happens to users connected over a wireless connection with many devices in the same network or with obstacles between the streamer's device and the WiFi emitter. While speed tests do the test of upload speed, they don't have any way to tell if your connection is good. This may be a clear indication of unstable connectivity. In some cases, users test their speed and get great results, but when they start to actually stream, they can't reach even 10% of the bandwidth they were reported they had. Good speed test results but bad actual upload speed

Open rtmp server to internet